Emirates Gas LLC (EMGAS) has a Customer Care System (CCS) to assist our valuable customers across the emirates in facilitating requests / enquiries on products & services and resolving complaints.

EMGAS is ISO 10002 certified for Customer Care and with the assistance of our experienced CCS team, we provide you with solutions that meet your requirements in the most  professional and efficient manner.

Our goal is to manage all enquiries promptly, efficiently and professionally in order to exceed customer expectations and achieve higher levels of business excellence.

All above is assured with complete transparency. Prompt automated communication follows each and every logging and closure of customer enquiry via text message and/or email.

Our Customer Care System can be accessed via the following options:

	Filling the Feedback form on our website
	e-mailing or contacting our representatives
	Dialing 800 EMGAS (800 36427) or our Board Line 04-2312555

We encourage you to take this opportunity and forward us your enquires and provide constructive ideas to improve our current practices and upgrade our services.

If you have any questions regarding the above, please contact our representatives.